Simplify. Automate. Grow.
Explore powerful, end-to-end solutions built to streamline every stage of your e-commerce journey — from checkout to delivery and beyond.
Full Automation for Shipping and After‑Sales Management
Simplify logistics with automated tools for shipping, order tracking, returns, and post-purchase customer experience.
Mobile Messaging Automation
Engage customers instantly through personalized mobile messages via SMS and Viber that drive sales and build loyalty.
Label Creation Pro ™
Label Creation for shipments
Integrating your eshop with Courier companies to automatically create and print your orders vouchers.
- Two-way integration with your eshop Create Vouchers offering the option to choose among all the couriers you work with through a single panel
- Manage multiple courier companies from a single interface Control all your deliveries from one place—no tech skills required.
- Auto-select the best shipping option for each order Let intelligent automation handle your shipments—save time and remove the guesswork by selecting the most efficient carrier and service for each order.
- Reduce shipping costs through intelligent rate comparison Lower your logistics costs without lifting a finger—our system compares real-time courier rates and picks the most economical option.
- Streamline your entire shipping process with our carrier-agnostic API Ship faster. Save time. Automate bulk label generation with zero hassle using your preferred format and printer setup.
Using more than one couriers? This is the solution for you!
Smart Tracking Pro ™
Smart and bulk tracking of your shipments
Track all your shipments in bulk from the Smart Management page.
- Easily track all your shipments at once Monitor the status of all your shipments in a single view.
- Identify lost, delayed, or at-risk shipments and customers Quickly spot any issues with shipments or customers.
- Manage cash-on-delivery tasks Simplify the handling of COD shipments.
- Keep your ERP/platform and customers updated Automatically sync with your system and keep customers informed.
- Use a carrier-agnostic API for flexibility Integrate with any carrier, regardless of the provider.
Do you want visibility for your parcels in one place? This is the solution for you!
Returns Pro ™
Returns Management System
A complete solution for handling returns and minimizing undelivered shipments through smart tracking of risky deliveries.
- Allow your customers to initiate returns on their own Give your customers an easy self-service way to request returns, reducing support workload.
- Auto approve/decline return requests Save time with automated decision rules based on your return policy.
- Track all your returns processes in any stage Gain full visibility over every return, from request to completion.
- Monitor your return KPIs Analyze key performance metrics to optimize your return handling and reduce costs.
Are returns a time consuming routine for your business? This is the solution for you!
Satisfaction Pro ™
Feel Your Customers - Make Their Experience Better
Automatically send rating requests via SMS to boost positive reviews and enhance customer satisfaction.
- Understand how your customers feel about their experience Get direct feedback from customers to improve your services.
- Increase your positive ratings in public social channels Encourage happy customers to leave positive reviews where it matters.
- Avoid negative reviews Take proactive steps to prevent unhappy customers from leaving negative feedback.
Do you want to offer unique customer experience? This is the solution for you!
ERP Integrated Solution
ERP Plugin for Label Creation Pro™
Access the full power of Label Creation Pro—right from within your ERP environment.
- All benefits from Label Creation Pro™ and Smart Tracking Pro™ Get the complete suite of label creation and tracking tools directly in Softone.
- Integrated solution in your ERP installation Use the plugin without switching systems or disrupting your workflow.
- Print automatically the shipping labels to the assigned printers Labels go directly to the right printer—no manual steps.
- Auto mark COD sale documents as paid Simplify your accounting with automatic payment updates.
Is your ERP the heart of your business? This is the solution for you!
ERP Connector Pro ™
Two-way Sync Between Your ERP and Eshop
Keep your ERP and eCommerce platform fully connected—so your business runs smoothly, around the clock.
- Sync orders, products, customers etc. Ensure consistent data across all systems with real-time syncing.
- Update your eshop via your ERP Manage your online store directly from your ERP—no extra tools needed.
- Update your stock and prices in all sales channels from one place Centralized inventory and pricing management keeps your business agile and accurate.
Do you sell in many channels, i.e. Eshop, Marketplaces etc? This is the solution for you!
SMS / Viber Notifications
Send Smart Notifications to Your Customers
Automate and schedule notifications to keep customers informed, ensuring the best possible after-sales experience.
- Automatic notifications via SMS Keep your customers updated with timely messages directly on their phones.
- Easy interface of your eshop or ERP with the AfterSalesPro application Seamlessly manage notifications from within your existing system, without any hassle.
- Mobile-friendly page for the user Ensure a seamless experience for customers on any device.
- Reminder for non-receipt of package Automatically remind customers who haven’t received their packages yet, reducing the risk of negative feedback.
Do you want to offer unique customer experience? This is the solution for you!
Lead Generator Pro ™
Generate Leads in Your Eshop with Popup Forms
Capture visitor interest before they leave—then turn them into customers with smart follow-ups.
- Create popup forms that will generate leads Build custom forms to collect visitor data and grow your marketing list.
- Avoid losing customers from your website Engage visitors before they bounce with timely, relevant popups.
- Build your custom triggers and collect contacts and potential customers Set conditions to show the right message to the right user at the right time.
Are you missing out on potential customers visiting your site? This is the solution for you!
Campaigns Pro ™
Mobile Messaging Marketing
Create and manage mobile messaging campaigns for your clients, with full visibility into real-time performance and direct revenue impact.
- All-in-one platform to create audience, send and track your campaigns Manage every step of your marketing campaigns from a single dashboard.
- Create audiences based on consumer buying behaviour with a few clicks Target smarter using real data from customer purchase history.
- Create campaigns with high ROI using AI Use AI suggestions to craft impactful campaigns and boost returns.
- Track the true campaigns revenue Know exactly how much each campaign brings back to your business.
- Integrates with ecommerce platforms Plug into your existing tools for a seamless marketing workflow.
- Supports Viber and SMS Reach customers on the channels they actually use.
Do you want to target your customers with personalized messages? This is the solution for you!
Migrator Pro ™
Thinking about switching to a new eCommerce platform?
Easily migrate your data from your old platform to the new one with Migrator Pro!
- Sync orders, products, customers and more... Migrator Pro is our custom-built migration tool designed to help you transfer all essential data from your current eCommerce platform to your new one — quickly and safely. No downtime, no data loss, no stress. With Migrator Pro, you can migrate:
- 🛠️ How It Works Extracts data from your source system, transforms and maps it to your new ERP structure, syncs it seamlessly, and continuously monitors for accuracy.
Are you migrating to a new ecommerce platform and you worry about data migration? This is the solution for you!
E-commerce Automation Suite
The All-in-One Shipping & Order Management System for e-shops
- Instantly generate shipping vouchers
- Track all shipments in bulk from one dashboard
- Automate cash-on-delivery (COD) verification
- Reduce returns and streamline the return process
- Boost your positive reviews with smart follow-ups
- Compare and calculate courier costs in real-time
Security Isn’t an Option—It’s a Standard.
We take your data seriously. With ISO 27001 certification, full GDPR compliance, regular penetration testing, and strict access controls, security is built into everything we do.
Proud to Be Part of the Ecommerce Ecosystem
We're active members of key industry associations that drive ecommerce forward—collaborating, sharing insights, and supporting sustainable growth for the entire community.
