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Measure satisfaction, boost your NPS and increase your positive reviews

Measure satisfaction, boost your NPS and increase your positive reviews

Automated satisfaction surveys, NPS tracking and smart review management via SMS, Viber & Email — no coding required.

Automated satisfaction surveys & NPS tracking for every order
Send via Viber, SMS & Email with high fill rate — automatically, based on triggers
Boost positive reviews on Google & Facebook — only from happy customers
📊 NPS Tracking 🟣 Viber · SMS · Email ⭐ Google & Facebook reviews
See how we can help you ↓
AfterSalesPro Measure satisfaction, boost your NPS and increase your positive reviews

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Satisfaction Pro ™

Do you want to offer unique customer experience? This is the solution for you!

Surveys & NPS - Understand what your customers really think

Build satisfaction surveys and measure Net Promoter Score (NPS) automatically — triggered by events like Delivered, Order Created or Return.

📝 Easy Survey Builder
Create surveys from ready-made templates — no technical skills needed. Customise questions, design and language.
📊 Automatic NPS measurement & tracking
Every survey automatically captures the NPS. Track its evolution weekly, monthly or by customer segment.
⚡ Trigger-based delivery
Delivered, Order Created, Return or a custom event — define exactly when each survey is sent automatically.
Surveys & NPS - Understand what your customers really think

Viber · SMS · Email - Higher fill rate thanks to Viber

Send surveys through the channel that performs best. Viber delivers exceptionally high open rates and engagement — ensuring more responses and more reliable data.

🟣 Viber — high open rate & engagement
Viber has among the highest open rates on the market. Surveys sent via Viber record significantly higher fill rates compared to other channels.
💬 SMS — instant delivery
Send surveys via SMS to all customers for greater immediacy.
✉️ Email — rich content
Send branded surveys via email for more detailed questions and a richer design experience.
Viber · SMS · Email - Higher fill rate thanks to Viber

Reviews & Ratings - Increase positive reviews and prevent the negative ones

Send a review invitation only to customers who had a positive experience. Dissatisfied customers are routed internally — before a negative review goes public.

⭐ Score-based filtering
Only customers with a high score receive an invitation to review on Google, Facebook or any other platform.
🛡️ Negative review prevention
Customers with a low score are redirected to an internal resolution channel — keeping them away from public forums.
📈 Online reputation boost
Systematically grow your ratings on Google, Facebook or any platform you choose — automatically and effortlessly.
Reviews & Ratings - Increase positive reviews and prevent the negative ones

Key Benefits

Plug & Play integration with your eshop — no coding required

  • Automatic sync with your eshop or ERP
  • Send surveys via Viber, SMS & Email from one central system
  • Analytics dashboard with NPS, fill rate, weaknesses & strengths
  • Identify weaknesses and strengths in the purchase experience
  • Automatically grow positive reviews on Google & Facebook
  • Compatible with WooCommerce, Shopify, Magento, PrestaShop, OpenCart & more
  • Zero coding required — set up in minutes
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