Feel Your Customers - Make Their Experience Better
Automatically send rating requests via SMS to boost positive reviews and enhance customer satisfaction.
- Understand how your customers feel about their experience
- Increase your positive ratings in public social channels
- Avoid negative reviews
Trusted by leading Omnichannel Retailers
Market leaders as long as with hundreds other eshops use our tools to better their business. Be the next success story →
Satisfaction Pro ™
Do you want to offer unique customer experience? This is the solution for you!
Understand how your customers feel about their experience
Get direct feedback from customers to improve your services.
- 📝 Instant SMS feedback requests
- Send rating requests right after the purchase or service.
- 📊 Analyze customer sentiment
- View feedback trends to understand satisfaction levels.
- 💬 Collect detailed insights
- Use responses to identify areas for improvement.
Increase your positive ratings in public social channels
Encourage happy customers to leave positive reviews where it matters.
- 🌟 Boost your reputation
- Make it easy for customers to share positive experiences.
- 📲 Request reviews directly to social media
- Amplify good feedback through your social platforms.
- 🗣️ Encourage word-of-mouth marketing
- Use satisfied customers to spread the word.
Avoid negative reviews
Take proactive steps to prevent unhappy customers from leaving negative feedback.
- 🚫 Do not prompt customers with bad experiences to leave a rating
- Prevent sending rating requests to customers who may be dissatisfied.
- ⏳ Shipment delays can result in bad reviews—identify them
- Detect delays early to address issues before customers leave negative feedback.
- 💖 Show them that you care
- Follow up with customers to demonstrate your commitment to resolving any issues and enhancing their experience.
Key Benefits
Streamlined Shipping Solutions with Seamless Integration and Full Customization
- Automatic Sync with Your Eshop or ERP
- Courier Auto-Selection Based on Rules
- Customizable Label Layouts
- Compatible with All Operating Systems
- Import Orders via Excel File
- Carrier-Agnostic API for Custom Solutions
Label Creation Pro ™
Using more than one couriers? This is the solution for you!
Smart Tracking Pro ™
Do you want visibility for your parcels in one place? This is the solution for you!
Returns Pro ™
Are returns a time consuming routine for your business? This is the solution for you!
ERP Integrated Solution
Is your ERP the heart of your business? This is the solution for you!
ERP Connector Pro ™
Do you sell in many channels, i.e. Eshop, Marketplaces etc? This is the solution for you!
SMS / Viber Notifications
Do you want to offer unique customer experience? This is the solution for you!
Lead Generator Pro ™
Are you missing out on potential customers visiting your site? This is the solution for you!
Efficiency Booster Pro ™
Want to automate courier selection and reduce shipping costs? This is for you!
Benchmarking Pro ™
Do you want visibility and control over your logistics performance? This is for you!
Antifraud Pro ™
Want to reduce fraud while keeping the checkout smooth? This is for you!
CRM Pro ™
Do you want to target your customers with personalized messages? This is the solution for you!
Migrator Pro ™
Are you migrating to a new ecommerce platform and you worry about data migration? This is the solution for you!
Powerful Features Throughout the After Sales Journey
SHIP, TRACK, RETURN
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Label Creation Pro™Automatic carrier selection and voucher generation.
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Smart Tracking Pro™Branded tracking pages with real-time order updates.
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Returns Pro™Return voucher creation and outbound shipment management.
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ERP Connector Pro™Seamless synchronization of orders, inventory and invoicing with your ERP.
OPTIMIZE COST & PERFORMANCE
EXCITE YOUR CUSTOMERS
Proud to be part of the eCommerce ecosystem
Security
Security Isn't an Option. It's Standard
ISO 27001 certified, fully GDPR compliant, with regular penetration testing and strict access controls.
ISO/IEC 27001:2022
Penetration Tested
GDPR Compliant