Manage requests for phone orders
Organize your phone orders as you wish with the AfterSalesPro call request system
The new way to call orders
Receive, organize and manage your phone orders
Button easy-to-add to eshop to download requests
Your customers can easily and quickly make a request for a phone order directly from the product page
All requests in one panel
A list of all your customer requests. All the information you need to organize and manage call orders
Reducing the load on your call center
With this service, incoming calls are reduced and you can call your customers whenever you wish
At a glance
Key Features & Benefits
Fully customizable with the fields you want
The form for your customers is very simple and only displays those fields that you have selected through your account manager.
Request management panel
All requests from your customers are recorded and displayed organized in a special page of your account. You can see the product of interest, the date of the request, as well as the history of actions taken on your part.
Increase the success rate
Having all requests and their history organized within a single panel. Υou can contact the customer directly or at the time you wish and there is availability in your call center.
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IN BRIEF
All features of the application
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AfterSalesPro services
Label Creation for shipments
Integrating your eshop with Courier companies to automatically create and print your orders vouchers.
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Bulk tracking of your shipments
From the smart management page, you can bulk track the status of all your shipments.
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Returns Management
Complete system for managing return requests, as well as reducing returns, through smart tracking of risky shipments.
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Calculation of shipping costs
See the cost estimate per company for each shipment in real time. Reduce the overall cost and delivery time of your orders.
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Detailed statistics of your shipments
A complete panel with very useful statistics for all your shipments, returns and cash-on-delivery payments. A clear view of your online store.
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Send smart notifications to your customers
Schedule automated notifications for your customers, so that they have the best possible after-sales experience.
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Branded Tracking Page for your customers
Easy-to-use and mobile friendly page for your customers to track their package in real time.
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Automatically send rating request
Your customers receive an automatic sms message to review your store on Skroutz, BestPrice, Facebook, Google with one click
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Manage requests for phone orders
Organize your phone orders as you wish with the AfterSalesPro call request system
Learn more
Management of “Pickup from store“
Planning and management of the orders to be received from the store. Complete control.
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Orders Preparation Efficiency
Get control over package preparation speed and identify any delays in preparing shipments from your warehouse. See which orders are delayed and which ones leave your warehouse on time.
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Request a Free Demo
Schedule a demo right away, with no commitment, to see all the features of the app
Dedicated Account Manager
One of our representatives will be near you to explain all the features of the application and to guide you during the setup of your own eshop. They will be by your side at every step of your business development and provide you with consulting services to improve all your processes.
Free installation by our team
All setup and interfacing of your systems will be done entirely by or with appropriate guidance from our team. The application is compatible with all systems and online platforms so it does not require any special technical knowledge or changes on your part.